Service Desk Specialist for Qatar

VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India. VINIRMA Consulting is currently looking for Service Desk Specialist for one of its clients which is a Business Consulting, IT Solutions and Services company in Qatar with the following Skillset & terms and conditions. Experience & Skills:  Minimum 5 years of experience in resolving Microsoft office and operating system incidents Hands on experience to perform remote troubleshooting  Experience to  install  and  troubleshoot  various  end  user  IT  hardware  and  software  (PC, Laptops, IPT, with focus on Dell and HP platforms) Experience in managing high volume of customer service Overarching broad based IT Knowledge across the whole domain Proficient in quality, processes and best practices Broad understanding  of  emerging  technologies  and market  needs  within    IT  Service  Desk domain Strong understanding of security policies and procedures Experience of working in a customer service environment Analytical and problem‐solving skills Experience of working in the region and knowledge of local culture will be an added benefit High attention to detail and accuracy Flexibility and a related ability to work autonomously A team player willing to work on tight timelines and pitch in when needed A positive attitude, patience and persistence, especially when dealing with various internal and external stakeholders  Minimum  Qualifications: Bachelor degree in Computer Science, Management Information Systems or equivalent.  Relevant IT certifications will be an advantage Terms and conditions: Joining time frame: 2 weeks (maximum 1 month) Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at sujitha.saju@vinirma.com or call us +91 (0)476 2684921.