VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India.
VINIRMA Consulting is currently looking for Service Desk Specialist for one of its clients which is a Business Consulting, IT Solutions and Services company in Qatar with the following Skillset & terms and conditions.
Experience & Skills:
Minimum 5 years of experience in resolving Microsoft office and operating system incidents
Hands on experience to perform remote troubleshooting
Experience to install and troubleshoot various end user IT hardware and software (PC, Laptops, IPT, with focus on Dell and HP platforms)
Experience in managing high volume of customer service
Overarching broad based IT Knowledge across the whole domain
Proficient in quality, processes and best practices
Broad understanding of emerging technologies and market needs within IT Service Desk domain
Strong understanding of security policies and procedures
Experience of working in a customer service environment
Analytical and problem‐solving skills
Experience of working in the region and knowledge of local culture will be an added benefit
High attention to detail and accuracy
Flexibility and a related ability to work autonomously
A team player willing to work on tight timelines and pitch in when needed
A positive attitude, patience and persistence, especially when dealing with various internal and external stakeholders
Bachelor degree in Computer Science, Management Information Systems or equivalent.
Relevant IT certifications will be an advantage
Terms and conditions:
Joining time frame: 2 weeks (maximum 1 month)
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at [email protected] or call us +91 (0)476 2684921.
Ad id: 11243
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