Engineering - Architecture Jobs - Service Desk Engineer

Published on July 2, 2023
Published by rebbecca
Viewed by 316 people

Description of item

Hiring Service Desk Engineer Alpha Data Recruitment
• Location: #AbuDhabi
• Nationality: Any Arabic nationals
• Duration: 2 year- Extendable
• Bachelor’s degree in computer sciences or related fields
• 2–3 years’ work experience in service desk/customer services
• Experience in IT Service Management and ITIL framework/processes
• Experience in handling and managing SLAs
• Aware about ITIL Foundation.
• Experience in using CRM/ITSM/ticketing tools
• Excellent communication skills
• Knowledge on Internet surfing, search engines, etc.
• Appropriate typing speed: (English ~25 wpm)
• Enthusiasm about Abu Dhabi, knowledge of Emirate growth plans, ongoing events, and general Government services will be helpful.
• Network Administration experience (Monitoring, Implementation, Troubleshooting…etc.)
• Application support knowledge and experience (SQL,DB) .
• System Administration experience (Access management, DNS, email…etc.).



United Arab Emirates
-All UAE
-All UAE

Job details


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